Privacy Policy
Privacy Policy for Ishofy Technologies
Effective Date: 11/12/2025
At Ishofy Technologies (“Ishofy”, “we”, “our”, “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our platform, services, and website (collectively, “Services”). By using our Services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide, maintain, and improve our Services:
a) Personal Information
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely via integrated payment gateways)
- Account login credentials
b) Store & Business Information
- Store name, domain, theme preferences, and product details
- Transaction data including orders, customers, and inventory
- Subscription plan and billing history
c) Technical Information
- IP address, browser type, operating system, and device information
- Usage data including pages visited, time spent, and clicks
- Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use the information collected to:
- Provide and operate our Services, including store creation and management
- Process payments and manage subscriptions
- Communicate important updates, promotions, and service notifications
- Improve and customize our Services and user experience
- Monitor and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Payment gateways, email providers, cloud hosting, and analytics providers for service delivery.
- Legal Authorities: When required by law, legal process, or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third parties are contractually obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement industry-standard measures to protect your data:
- SSL encryption for all transactions
- Firewalls, malware scanning, and DDoS protection
- Secure storage of sensitive information
- Restricted access based on employee roles and responsibilities
5. Your Rights
You have the following rights regarding your personal data:
- Access & Correction: Request access to, or correction of, your personal information.
- Deletion: Request deletion of your account and associated data.
- Data Portability: Export your data, including store products, orders, and customer lists.
- Opt-Out of Marketing: You may unsubscribe from promotional emails or notifications at any time.
To exercise any of these rights, contact us at [support@ishofy.com
].
6. Cookies & Tracking Technologies
Ishofy uses cookies, pixels, and similar technologies to:
- Keep you logged in and remember your preferences
- Analyze usage patterns and improve our Services
- Deliver personalized marketing and notifications
You can manage or disable cookies in your browser settings; however, some features may not function properly if cookies are disabled.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing personal information.
8. Data Retention
We retain your personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it will be securely deleted or anonymized.
9. International Users
If you access Ishofy from outside Bangladesh, please note that your information may be processed or stored in Bangladesh. By using our Services, you consent to this transfer, storage, and processing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email, in-app notifications, or a notice on our website. Continued use of Ishofy after updates constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: support@ishofy.com
Address: Gulshan 2, Dhaka – 1212
Phone: 01718-00 00 00